Mayté S.

Work experience

1. Saleswoman

   Autoempleo

   2026 – present

   Procurement management, sales management, inventory management, financial closing, financial management

2. Owner and Salesperson

   Self- Employed

   2026 – present

   Purchasing, Sales, Inventory and Accounting and Financial Management

3. Receptionist/ Administrator

   Hotel Boutique Blanc Blue 1924

   2022 – 2026

   International customer service. Management of collections and payments. Staff supervision. Control of financial transactions.

4. Hostess- Administrator

   Blanc Blue 1924 Boutique Hostel

   2022 – 2026

   Management and coordination of the work team, including the purchase of supplies. Personalized customer service, by managing reservation requests, emails and providing information and guidance to the tourists during their stay at the hostel. Creation of accounting-financial control systems in Excel, organizing the accounting records of the business. Inventory management. Management of collections

5. General Manager

   CubaCasa

   2020 – present

   Managed online reservations for international market. Provided direct customer service to foreign clients. Handled operational business administration. Created and managed web and blog content. Managed social media platforms (Facebook, Twitter, Instagram). Performed basic SEO optimization

6. General Manager in Cuba

   CubaCasa

   2020 – present

   Improved management of customer reservations, achieving personalized service for them and their satisfaction. Organization and execution of social media posts and SEO improvement

7. Receptionist/ Administrator

   Hotel Boutique Capitolio Residences

   2019 – 2020

   International customer service. Management of collections and payments. Staff supervision. Financial transaction control.

8. Administrator/Receptionist

   Capitolio Resdiences Boutique Hostel

   2019 – 2020

   Management and coordination of the work team, including the purchase of supplies. Personalized customer service, by managing reservation requests, emails and providing information and guidance to the tourists during their stay at the hostel. Creation of accounting-financial control systems in Excel, organizing the accounting records of the business. Inventory management. Management of collections

9. Administrator/ Receptionist

   CasaHabana Hostel

   2019 – 2019

   Management and coordination of the work team, including the purchase of supplies. Personalized customer service, by managing reservation requests, emails and providing information and guidance to the tourists during their stay at the hostel. Creation of accounting-financial control systems in Excel, organizing the accounting records of the business. Inventory management. Management of collections

10. Customer Service Agent

    MyCasaParticular

    2018 – 2019

    Online reservation management. Communication with international clients. Creating social media content. Post-sales support.

11. Customer Service Assistant

    MyCasaParticular.com

    2018 – 2019

    Personalized customer service, through the management of reservation requests and emails. Revitalization of social networks and SEO. Management of online bookings requests through the website.

12. HR Manager

    DESOFT

    2013 – 2016

    Achieved greater cohesion and organization among national HR specialists. Coordinated HR management across different company areas and with various management levels, regarding labor and salary matters. Developed a culture of economic and productivity indicator analysis among company workers and executives.

13. Human Resources Manager

    DESOFT

    2013 – 2016

    Achievement of greater cohesion and organization of HR specialists at the national level. Coordination of HR management in the different areas of the company and with the different levels of management, in labor and salary matters. Development in the workers and managers of the company of a culture of analysis of economic and productivity indicators