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MS

Mayté S.

Candidate code: 88977

Psychologist/Tourism Graduate

Havana, Cuba · 10 years of experience

Languages: Spanish · English · Alemán · Francés

Professional with over 20 years of combined experience in Human Resources Management, Administration and Customer Service in the tourism sector.

Work experience

  1. Saleswoman

    Autoempleo

    2026 – present

    Procurement management, sales management, inventory management, financial closing, financial management

  2. Receptionist/ Administrator

    Hotel Boutique Blanc Blue 1924

    2022 – 2026

    International customer service. Management of collections and payments. Staff supervision. Control of financial transactions.

  3. General Manager

    CubaCasa

    2020 – present

    Managed online reservations for international market. Provided direct customer service to foreign clients. Handled operational business administration. Created and managed web and blog content. Managed social media platforms (Facebook, Twitter, Instagram). Performed basic SEO optimization

  4. Receptionist/ Administrator

    Hotel Boutique Capitolio Residences

    2019 – 2020

    International customer service. Management of collections and payments. Staff supervision. Financial transaction control.

  5. Customer Service Agent

    MyCasaParticular

    2018 – 2019

    Online reservation management. Communication with international clients. Creating social media content. Post-sales support.

  6. HR Manager

    DESOFT

    2013 – 2016

    Achieved greater cohesion and organization among national HR specialists. Coordinated HR management across different company areas and with various management levels, regarding labor and salary matters. Developed a culture of economic and productivity indicator analysis among company workers and executives.