Ingrid M.
Candidate code: 59505
Computer Specialist
Santiago de Cuba, Cuba · 25 years of experience
Languages: Spanish · English
Telecommunications and Electronics Engineer, graduated in 2017, with over eight years of experience as an IT/Computer specialist. Experienced in social media management and digital content, user support and technical assistance through digital channels, and basic administration of networks and systems. I am organized, committed and highly adaptable, with a strong focus on resolving technical problems efficiently.
Work experience
IT Specialist & Administrative Secretary
Servicios Internacionales de Supervisión SIS CUBACONTROL S.A.
2017 – present
IT Infrastructure & Management: Ensure the operational continuity of technological equipment through preventive and corrective maintenance, corporate software installation, and computer network configuration
IT Technician & Billing Specialist
Servicios Internacionales de Supervisión SIS CUBACONTROL S.A.
2008 – 2017
Operational Technical Support: Diagnose and resolve hardware and software incidents on workstations, performing first-and second-level repairs.
Microcomputer Operator & Office Clerk
Servicios Internacionales de Supervisión SIS CUBACONTROL S.A.
1998 – 2008
Data Processing & Records Management: Perform digitization, transcription, and high-volume processing of documentary information to high standards of accuracy