Osmel J.
Candidate code: 59906
Computer Science Engineer
Diamond, EBD, Guyana · 15 years of experience
Languages: Spanish · English
Bank executive and Computer Science engineer, with over 15 years of progressive experience in banking operations, information technology, digital transformation, cybersecurity and customer service management. I have proven ability to lead teams, optimize operations, improve service delivery and support organizational growth through technological solutions and strategic leadership.
Work experience
BRANCH DIRECTOR
Banco Popular de Ahorro
2020 – present
Directed all branch operations, personnel management, customer service performance, regulatory compliance, operational planning, and business objectives. Led teams and ensured operational excellence while maintaining high standards of customer satisfaction.
DIGITAL BANKING SYSTEMS ADMINISTRATOR & WEB DEVELOPMENT SPECIALIST
Banco Popular de Ahorro
2014 – 2020
Managed digital banking applications, databases, online banking platforms, and electronic payment systems supporting real-time financial transactions
NETWORK ADMINISTRATOR
Banco Popular de Ahorro
2010 – 2014
Maintained secure network infrastructure, system performance, information security controls, and business-critical IT operations