Arian M.
Candidate code: 27417
Computer scientist, electrician, telematic
Havana, Cuba · 10 years of experience
Languages: Spanish · English
Computer scientist, graduated in electrical engineering
Work experience
IT Specialist
Archipelago International Cuba
2023 – 2026
During my tenure as IT Specialist at Archipelago International's corporate office in Havana, Cuba, I participated in the following projects: Opening of the Grand Aston La Habana hotel in Vedado in 2022, as lead IT specialist. The 600-room hotel features over 1,000 IP devices and was considered the most technologically advanced hotel in Cuba at the time. I was a founding member of Archipelago International's corporate office in Havana, Cuba, in 2022, contributing to the establishment and initial organization of the company's technological infrastructure. I provided on-site support and training for staff during the opening of the Grand Aston Cayo Paredón hotel in Ciego de Ávila in 2022, a 635-room hotel with over 1,100 IP devices. I also provided on-site support and training for staff during the opening of the Grand Aston Varadero hotel in Matanzas in 2022, a 531-room hotel with over 900 IP devices. Additionally, I provided remote IT support and training for staff during the opening of Archipelago International's regional office in Las Américas, Punta Cana, Dominican Republic, in 2024, ensuring operational continuity from Cuba and knowledge transfer to the local team. I also provided remote IT support and training for staff during the opening of the Condo Hotel Reserva Real by Harper in the Dominican Republic in 2025, with a focus on configuring cloud-based hotel management systems (SENTEC). Furthermore, I provided remote IT support and training for staff during the opening of the Hotel ASTON Rubi City Suites in the Dominican Republic in 2025 and the Aston Bocettos City Suites hotel in the Dominican Republic, scheduled for January 2027, where I am participating in the preparation and deployment phase of 126 smart rooms, in collaboration with the corporate IT team from Indonesia.
Corporate Administrative Assistant
Archipelago International Cuba
2022 – 2023
As an Administrative Assistant at Archipelago International's Corporate Office in Havana, Cuba, I took on key responsibilities in both administration and IT support prior to the office opening. My main functions included: direct support to the Operations Director, including scheduling, meeting coordination, report preparation, and internal and external communication management. I consolidated operational information from the hotel chain, preparing reports for the Operations Director and ensuring data accuracy. I handled foreign personnel recruitment and management, including contract preparation, medical insurance, migration and labor procedures, and visa applications, as well as obtaining and tracking residence permits from relevant authorities. I managed corporate documentation, including presenting and updating company documents to the Chamber of Commerce and other Cuban institutions. I performed Human Resources functions, such as staff selection, onboarding, and monitoring, as well as coordinating multihotel vacation plans. I provided parallel IT support, ensuring the availability of necessary technological tools for administrative operations and office opening. I maintained institutional relationships, handling procedures with Migration, Customs, and the Chamber of Commerce, ensuring regulatory compliance and operational continuity for the company in Cuba.
IT Specialist
Grupo de Turismo Gaviota SA
2022 – 2022
As an IT specialist at the Hotel Grand Aston La Habana, I actively participated in the opening of what was considered the most technological hotel in Cuba at the time. My main responsibilities included managing the technological infrastructure of 600 rooms, including switches, WiFi access points, IP phones, and IP Smart TVs. I implemented and managed virtualized servers with VMware, optimizing resources and ensuring the availability of critical services. I provided technical support to staff and guests, addressing incidents with computer equipment, printers, check-in terminals, payment systems, and WiFi. I managed hotel systems (ZunPMS), ensuring the correct functioning of reservations, check-in, billing, and point-of-sale systems. I administered IP telephony and internal communications, including PBX and corporate video conferencing in conference rooms. I implemented cybersecurity measures, including firewalls, VLAN segmentation, and guest data protection policies. I trained operational and administrative staff in the use of technological systems and good digital practices. I maintained relationships with technology providers, coordinating external support, maintenance contracts, and infrastructure update planning.
IT Specialist
Grupo de Turismo Gaviota SA
2019 – 2022
As an IT specialist at the Hotel Grand Aston Cayo Las Brujas, I was involved in the administration and support of the hotel's technological infrastructure, ensuring operational continuity and service quality. My main responsibilities included managing four virtualized HP ProLiant servers using Hyper-V and VMware, ensuring resource availability and optimization. I also managed the Windows domain, Active Directory, and GPO policies, controlling user access and corporate security. Additionally, I administered SQL Server and hotel PMS, ensuring smooth operation of reservations, check-in, billing, and point-of-sale systems. I implemented and maintained the Zimbra mail server, ensuring efficient internal and external communications. I provided support for TV, telephone, and data network systems, addressing incidents and ensuring stable connectivity for guests and staff. I supervised CCTV and access control systems, integrated into the network to ensure operational security. I applied cybersecurity measures, including firewalls, VLAN segmentation, and guest data protection policies. I trained operational and administrative staff in the use of technological systems and good digital practices. I also liaised with technology providers, coordinating external support, maintenance contracts, and infrastructure update planning.
Technical Service Supervisor
Grupo de Turismo Gaviota SA
2018 – 2019
As a Technical Service Supervisor at the Hotel Grand Aston Cayo Las Brujas, I was involved in operational management and supervision of facilities, ensuring service quality and room maintenance. My duties included supervising room conditions, coordinating technical teams for corrective and preventive maintenance, managing operational incidents, monitoring quality and safety standards, liaising with external suppliers and contractors, preparing technical and administrative reports, and training technical staff.
IT Specialist
Unidad de Inversiones de Vivienda
2016 – 2018
As an IT specialist at the Housing Investment Unit in Ciego de Ávila, I applied my university knowledge of networks and system administration. My key responsibilities included managing three servers and a 10-client network, ensuring stability and availability of IT services. I also managed Oracle databases, including maintenance, backup, and query optimization to ensure data integrity. Additionally, I administered Windows systems with Active Directory, handling user management, permissions, and security policies for corporate control. I implemented IT security measures, applying access protocols and protecting sensitive data. I provided technical support to administrative staff, addressing hardware, software, and connectivity issues. Furthermore, I documented and organized technological processes, contributing to the unit's operational efficiency.
Emergency Generator Sets Supervisor
Unión Eléctrica de Cuba
2010 – 2015
As Supervisor of Emergency Power Generation Groups at Empresa Eléctrica de Cuba, I took on key responsibilities in the operation and maintenance of backup power systems in critical facilities. My main functions included: Coordinating and supervising emergency power generation groups to ensure availability and proper functioning in strategic centers. Overseeing preventive and corrective maintenance to ensure operational continuity and reduce electrical supply incidents. Monitoring electrical parameters and managing incidents with immediate response to failures and optimization of recovery times. Ensuring compliance with safety and operational regulations, applying national and international protocols in the management of generation equipment. Preparing technical reports and coordinating with other areas of the company to guarantee traceability and efficiency in the operation of backup systems.
Electrical Distribution Network Design Specialist
Unión Eléctrica de Cuba
2007 – 2010
As a distribution electrical network design specialist, I participated in planning, documentation, and supervision projects for medium-voltage installations. My main responsibilities included: creating electrical plans in AutoCAD for 13 kV distribution lines and associated substations, ensuring design accuracy and compliance with technical specifications. I designed and documented electrical projects, including descriptive reports, load calculations, single-line diagrams, and material specifications. I reviewed plans according to national and international standards, ensuring the correct application of safety and quality standards in electrical distribution systems. I coordinated with multidisciplinary teams to integrate electrical projects into infrastructure works. I supervised regulatory and technical compliance, verifying that projects met local and international energy and safety regulations. I assisted in managing documentation and technical licenses, facilitating project approval by regulatory entities.